Students & Parents FAQs

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Students & Parents FAQs2020-04-21T16:56:45-04:00

Welcome to our Frequently Asked Questions for Students and Parents!

Please click on a question to see its answer.

At what age can my child start learning a musical instrument?2020-04-21T16:53:23-04:00

We offer lessons to students of all ages, but some instruments (such as tuba or bassoon) are difficult for smaller hands and lungs. We recommend piano, violin, and certain percussion instruments for children under six (6) years of age. Please see our instrument pages for more information.

What do you charge for lessons?2020-04-21T16:53:34-04:00

Our rates vary based on how many lessons you plan to take per year. For the most up-to-date information on our pricing plans, please contact us.

What is the price guarantee?2020-04-21T16:53:40-04:00

We believe good attendance is beneficial for the student, the teacher, and the studio. Therefore, if you are consistent with lessons (i.e. you do not cancel excessively without making up lessons) for at least 1 year, we promise that the rate you pay will not go up for at least 2 years.

What if we need to cancel a lesson?2020-04-21T16:58:41-04:00

Call us at 631-476-8946, at least 24 hours in advance of the lesson you wish to cancel. DO NOT EMAIL US. You may also let your teacher know directly, but please contact us as well. As long as you make the lesson up, this will not affect your price guarantee.

*If the student is sick or there is an emergency, call us as soon as you can at 631-476-8946 to let us know. In most cases, the lesson will need to be made up, but this can be done at a later date.

What if the teacher cancels a lesson?2020-04-21T16:58:53-04:00

The teacher will be obligated to make up any lessons that they miss before your plan is up for renewal.

What is the introductory rate? Do you offer other discounts?2020-04-21T16:54:33-04:00

We offer a discount for your first 4 lessons to allow the teacher and student to get used to working together, and determine if they want to continue with lessons at the regular rate. In addition, to accommodate multiple students in the same household, we offer discounts for lesson times over 1 hour. Please contact us for details.

Why do you charge on a monthly basis? And why at the beginning of the month?2020-04-21T16:55:39-04:00

We charge at the beginning of the month in order to help defray the costs of our day-to-day operations. Additionally, we pay our teachers on a weekly basis and so we draw on your payment for our payroll.

Do you really offer free lessons to clients who refer new customers?2020-04-21T16:55:42-04:00

Yes! Just tell them to mention that they got our name from you! (If you do this enough times, we may even hire you to run our sales department!)

How do I know I’m getting a good teacher?2020-04-21T16:55:52-04:00

All String Sound Studios instructors must do a live interview and a rigorous audition, where they are evaluated on their musical ability (including sightreading, improvisation, and knowledge of music theory), communication skills, and work ethic. Most importantly, they must be able to demonstrate their teaching approach (including their familiarity with musical repertoire and pedagogical materials for their instrument(s)) for students of many ages and ability levels. We require instructors to have at least 2 years of college-level education in music (or equivalent teaching experience); many have completed or are enrolled in graduate studies programs.

If you are not completely satisfied with your teacher, let us know as soon as possible and we will try to find you a better fit. For more information about our teachers, please check out our Teacher Bios page.

! Please be advised that our instructors are under contract and may not teach any student for their own personal benefit that they gained through String Sound Studios. In other words, once you start with a String Sound Studios teacher, they are not allowed to take you on as a student without the involvement of the Studio.

If you have a question that was not answered above, please contact us and we’ll be happy to answer it for you!